Refund Policy of Nishida's Office
1. Introduction
At Nishida's Office, we strive to offer our customers the very best service. However, since services are delivered instantly upon purchase, we have a "No Refund" policy unless otherwise specified below. Please read the policy below before making any purchase, to ensure you are clear about our refund process and requirements.
2. Services Not Eligible for Refunds
As a general rule, charges for purchased services and digital products are non-refundable, and there are no refunds or credits for partially used periods. This applies to all of our services unless explicitly mentioned otherwise.
3. Exceptions
Notwithstanding the foregoing, we will offer a refund in the following situations:
A) A defect in the service delivered that cannot be fixed within 7 days. If we are unable to deliver a service purchased by you due to a technical defect, we will refund you in full.
B) Non-delivery of the service: Due to some technical issues, if you do not receive the service purchased, a full refund will be issued upon request.
C) Other cases: We may, on a case-by-case basis, offer a refund if a customer provides a reasonable reason for dissatisfaction.
4. Requesting a Refund
To request a refund, contact us at [Insert Contact Information]. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.
5. Refund Process and Timeline
After we have received your refund request, we will process it within 7 working days. The refund will be processed through the same payment method used to make the original transaction. Please be aware that refunds can take up to 14 days (or longer, depending on your bank) to appear in your account.
6. Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time, effective upon posting of an updated version on the website. Please check back regularly to view any updates.